The Custom Shop

Your Ideas. Our Factory. Start Dreaming Today.

Franco sectional; Santorini cocktail table

Photography provided by Mitchell Gold + Bob Williams


At The Custom Shop, located in our Cincinnati Signature Store, you’ll meet friendly and talented designers ready to work with you one-on-one, while sharing their ideas and expertise.

As the creative seat of our stores, The Custom Shop is an experiential and interactive workspace. From deciding on the perfect fabric for a single chair, to creating an entire design scheme for a living room or your entire home, we’re here to help make your vision a reality.



Our talented designers are masters at helping you create the perfect mix of style and comfort in a range of styles, fabrics and finishes. From finding colors that make a space serene, to selecting tables and storage, and finishing touches like rugs, lighting and draperies, we will help create a personalized plan for a room, or your entire house, either in-store or in the comfort of your own home.



Perfect for busy schedules, in-home design services let us bring our expertise to you. Not only can we help in determining the right scale for each piece, but we can seamlessly incorporate your new décor with the rest of your home. We can work with your schedule, and your personal designer will be available for questions via phone or email, as well as in person. 


JOIN Comfort Club for 20% off

Join our Comfort Club loyalty program and enjoy complimentary in-home design services. Plus, save 20% on our entire collection – including special order upholstery – every day. It’s free and easy to join. Details at 513.826.0070 or


Mitchell Gold + Bob Williams is located in the Kenwood Collection at 5901 E. Galbraith Road, Cincinnati, OH 45236. The showroom is open 10 a.m. to 9 p.m. Monday through Saturday and 11 a.m. to 6 p.m. on Sunday. For more information, call 513.826.0070 or visit