President and chief executive officer, Full Service Networking
Full Service Networking (FSN) founded in 1987, is a leading technology company specializing in managed and co-managed IT services for small- and middle-market Cincinnati organizations. FSN offers outsourced services that ensure clients’ uptime network performance, data security, business continuity and overall office productivity. Core services include NetCare, 24/7/365 monitoring and management of IT network infrastructure components; remote and scheduled onsite help desk support; and hosting.
NetCare service includes monthly validation of data backups, along with acting as a liaison with third party software application vendors to ensure overall network functionality. Further, FSN delivers on-going support by installing patch and firmware software updates to ensure a reliable IT network infrastructure.
“No two client requirements are exactly the same when it comes to achieving their business objectives. In some cases, we are their outsourced IT partner, including us physically having people onsite, as well as monitoring and managing all of their network infrastructure and desktop environments,” says Rick Maxwell. “In other cases, we are in a co-managed relationship with their
internal IT staff.”