James Free Jewelers Named Lux 2017 Ohio Jeweler of the Year

Jeannette Keith, General Manager of James Free Jewelers

Photo by Tracy Doyle


When it comes to jewelry services, few jewelers are as equipped to satisfy your needs as the team at James Free Jewelers. With a comprehensive staff of designers, jewelers, gemologists and consultants whose life passion is the creation of fine jewelry, you can shop with the confidence that your precious possessions are in good hands. Since its founding in 1940, James Free has been trusted by tens of thousands of satisfied customers. James Free has raised the bar for excellence in customer service and no-pressure sales.

“Luxury jewelry and watches are my passion and I love sharing that with our customers. We treat our customers as a family. We welcome them here at James Free just like we would welcome friends and family at our home. I truly love meeting people and enjoy interacting with customers. I couldn’t ask for a more incredible team of colleagues who truly embody superior customer service,” says Jeannette Keith, general manager.

Customers return to James Free Jewelers because of not only the superb customer experience, but also the variety of high-end luxury jewelry. The store carries Gucci, David Yurman, EF Collection, Fope, Jack Kelege, John Hardy, Marco Bicego, Mikimoto, Tudor, Tag Heuer, Simon G, Rolex, Omega and Roberto Coin, just to name a few.  James Free is one of only three stores in the country with an in-store Gucci shop. They are the premier retailer for luxury jewelry in Cincinnati and were named the Lux 2017 Ohio Jeweler of the Year.

For customers looking for a unique piece of jewelry, James Free offers elegant custom-designed jewelry. James Free Jewelers designed its first piece of jewelry over 75 years ago and has enjoyed national and global recognition as one of the finest designers and producers of custom jewelry. Whether you want to custom design a new piece of jewelry or redesign an existing heirloom, their team of designers and Computer Aided Design (CAD) specialists can help visualize the piece that you imagined. Starting with a hand sketch or a Computer Aided Design drawing, they design and craft your one-of-a-kind creation.

By combining old-world craftsmanship with modern technology, designers transform a simple pencil drawing or detailed painting into a 3D computer sketch or wax mold. Their talented artists are experts in every stage of jewelry design, from concept to completion. In the past, this was a drawn out process, but now, you can receive a stunning design in a very short time.

A custom piece of jewelry, such as an engagement ring, wedding band or anniversary gift is a unique way to commemorate a special occasion. James Free designers also specialize in updating and refurbishing heirloom jewelry while honoring the tradition and memories of the heirloom. Whether it’s a newly designed piece or a refurbished heirloom, your custom-designed creation is sure to be breathtaking.

Customers trust James Free because of their unparalleled warranties. James Free diamonds come with a free lifetime option to upgrade. In fact, they’re so confident in the quality of their diamonds, they will honor the original price a customer paid toward the purchase of a new one, even if it’s only a dollar more. For all other jewelry, they offer a complimentary three-year jewelry protection plan with each purchase. If a prong, strand or clasp breaks, or a watch needs a new spring bar or battery, you can simply contact James Free and they’ll fix it. Their warranty is among the best in the country because they sell the highest quality jewelry.

For every 100 diamonds that James Free gemologists examine, only two will meet their exacting standards. This commitment to exceptional quality has made James Free one of the finest jewelry stores in the nation. But those values go beyond jewelry, watches and diamonds. James Free staff is passionate about perfection and inspired by innovative design. They are captivated by superior craftsmanship and their expertise is unrivaled. Some call this level of service a luxury, but they call it standard.


James Free Jewelers is located at 9555 Main Street, Cincinnati, Ohio 45242 in Montgomery. For more information, call 513.793.0133 or 888.844.0133 or visit www.jamesfree.com.