During the warm summer days of 2017, Scott Gates, Superintendent of Schools at Ross Local School District, began having conversations with Andy Klaber, the district’s Director of Technology, about the state of technology across the Ross School properties. One topic in that conversation began to raise serious concern for both Gates and Klaber. The district’s telephone systems were old, different in different school buildings and beginning to show their age with periodic failure of system components. Klaber pointed out that power outages had taken key components down recently and could again. Worse still, the phone system equipment was out of warranty and support, and the network lines and carrier services were out of date, expensive and had not been updated or renegotiated in years.