2015 C-Suite Awards presented by Venue & Lead Magazine
What is the most challenging aspect of being leader?
Many leaders don’t give their teammates the freedom to do what they’re good at, and that’s set goals, and then fulfill those goals on their own. Some leaders like getting in the way. Me, I like letting my team do what they’re good at.
What is the best advice you’ve ever received?
Think before your make a critical decision. My mother taught me that at a young age, and I used that advice throughout my career. A lot of times it’s easy to make a snap judgment but I’ve learned to take a breath and think before you make a decision.
What aspects of your personality have contributed to your success?
I’m goal driven. I can see the end of the task, and I like having that vision and seeing where do we need to go, because then I can build a plan to get to that end result.
How do you think your employees would describe you?
That’s a great question. I have heard I am a great motivator, which is very humbling to me. But also I like a comment that I heard not too long ago that I keep morale up and I am always in a good mood. That means more to me than anything because I want my team to be happy.
What aspect of your company are you most passionate about?
Our customers. Without our customers we wouldn’t be here. So I am obsessed every day with giving the best customer experience that my team and I can provide our customers.
What is the craziest thing you have ever done?
Dancing for the Stars last year here in Cincinnati. The biggest challenge with that is that I don’t dance, so I had to learn how to dance first before I could get to competition level. The good news is I didn’t trip and I didn’t fall. It was a great learning experience for me and most important we raised a lot of money for charity too.