2015 C-Suite Awards presented by Venue & Lead Magazine

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Arlene Nolan, executive director, The Drop Inn Center

What is the most challenging aspect of being leader? 

For us it would be personnel. Organizations are people and one of the most challenging things is finding the right people to be on your team, people that have the same values and the same understanding and the same compassion and empathy to serve the people that we serve. So, for me it’s definitely finding the right people to come on board and help us do what we do. 

What is the best advice you’ve ever received?

When it comes to my career it’s more of a way of thinking rather than any particular advice. For me, it’s about being decisive and taking action. I really believe that you make a decision and you act upon it and you stick by it. Action is the way to move forward.

What aspects of your personality have contributed to your success?

I believe that I’m tenacious. I’m intelligent. I know, when it comes to our business, what is the right thing or the right decision to make. I have no problem taking a calculated risk and acting upon it. Tenacity is definitely one of my key traits. 

How do you think your employees would describe you?

They feel like I am honest, sometimes brutally honest. Intelligent, strategic, I can see the big picture. Again, I’m very competitive and ready to take action. 

What aspect of your company are you most passionate about?

Definitely the people that we serve and the way in which we serve those people. Everyone that comes through our door has a different story and their expense is unique. Just being exposed to that, meeting people and sharing their story is what is so great about our organization. 

What is the craziest thing you have ever done?

Recently, we went hot air ballooning in Colorado. That was pretty cool. It was not something I’d ever done before but it was lots of fun! 


17 of 27

2015 C-Suite Awards presented by Venue & Lead Magazine

17 of 27

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